We ask you to be extra thoughtful when purchasing from Wild Folk. We are a small business trying to have a lesser impact on the planet. Therefore we do not offer returns or exchanges. We only sell good quality secondhand and vintage items. All signs of age will be listed in the description of each item and we consider this to be part of the over all appeal. We are more than happy to answer any questions or send additional photos of an item to help you make a better shopping choice. If there is a problem with your item upon delivery please let us know and we will make it right.